• What is the policy for International payments and 'Always On' campaigns?

  Yes you can accept international payments through the Crowdera platform. For Campaigns created by nonprofits in India, foreign donations can be accepted only after submitting FCRA via the Crowdera platform. For campaigns accepting Foreign funding and for campaigns with "Always On" mode, the amount which is received in campaigns or fundraisers gets transferred into beneficiary account 120 days after the campaign ends. Disbursement process will be initiated from our end after 120 days from theFew readers

• What are the various Payment gateway charges?

  India: For India, the supported payment gateways are Razorpay and PayUMoney in India. Please note that standard Payment Gateway charges on transactions will be applicable. Razorpay levies a 3.75% payment gateway charge and has a 7-day disbursement policy which is easy and flexible. Beneficiary name, email id, contact number, and bank details needs to be added. (https://storage.crisp.chat/users/heFew readers

• What is the disbursement duration post receiving donations in my campaign?

  Crowdera is the only platform in India and one of the few platforms globally which does not hold any amount donated towards campaigns and Fundraisers. Every penny raised on our platform is directly disbursed to the beneficiary via the Payment Gateway. However the payment gateway takes its own time to credit the amount to your bank account. India: For India, the supported payment gateways are RazorpayFew readers

• A donation made has not been recorded in my campaign

  Ensuring donors' money reaches the beneficiary is our top priority. Crowdera uses the secure & encrypted payments technology to ensure your donation is processed safely. In case an amount has been deducted from your account and it's not reflecting on our platform there can be two cases: In this casFew readers

• Why my transaction is not showing off?

  Such incidents may occur sometimes due to: The immediate browser refreshing in post payment. Bad internet connectivity Some technical glitchFew readers